Temporarily Closure of the Bureau of Motor Vehicles’ St. Croix Office Due to COVID-19 exposure
- Published in Press Release
Memorial Day 2021
The Bryan/Roach Administration Salutes our Fallen Heroes.
- Published in Press Release
In Memoriam
U. S. Virgin Islands – Honoring the lives and memories of the Twenty-Four Virgin Islanders and all those who we have lost to COVID-19.
They are missed and will not be forgotten.
- Published in Press Release
Bureau of Motor Vehicles to Reduce Services in accordance with Governor’s Bryan Soft Shutdown of Government Agencies
U.S. VIRGIN ISLANDS— In accordance with Governor Albert Bryan Jr. soft shutdown of Government agencies, the Bureau of Motor Vehicles will be reducing some services to the motoring public from November 30, to December 4, 2020. Director McIntosh and the staff of the Bureau of Motor Vehicles are implementing the following procedures to safeguard the community and the employees during this time:
- Vehicle Registration services, including our drop box system will be closed during this period. Customers who dropped off documents to the BMV prior to November 30, will be provided appointments to retrieve and pay for transactions. Customers are reminded to come to the BMV only at the appointment time.
- Director McIntosh is still encouraging the community to take advantage of the bureau’s online vehicle registration process. The bureau will waive the requirement for inspection for any customer that renew their vehicle registration online. If customers need assistance in setting up an account or for technical assistance, please email the bureau at info@bmv.vi.gov.
- Customers with driver’s license related services will keep their normal appointments, however, customers are reminded to come to the BMV only at the appointment time.
Director McIntosh thanks the community for their understanding during this public health emergency. For more information, please feel to contact the BMV at (340) 713-4268 on St. Croix, (340) 774-4268 on St. Thomas, and (340) 776-6262 on St. John.
For up to date information on COVID-19, the new strain of coronavirus, please visit the Virgin Islands Department of Health’s website at: doh.vi.gov/coronavirus or text COVID19USVI to 88877. #COVID19USVI
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- Published in Press Release
The Bureau of Motor Vehicles to add Additional Resources to Reduce Wait Time for Driver’s Licenses and Identification Card Appointments
U.S. VIRGIN ISLANDS— Director Barbara Jackson-McIntosh would like to inform the motoring public that the Bureau of Motor Vehicles will be adding additional resources in the St. Croix and St. Thomas Offices to address the long wait time to receive appointments for driver’s license and identification cards.
The COVID-19 pandemic and the related social distancing and Stay-at Home order issued earlier this year have caused delays in customers receiving driver’s licensing and identification card services. To address the delay, the bureau is currently adding an additional driver’s licenses processing workstation and is currently procuring the necessary resources to address the issue. Customers will be contacted to reschedule their appointment.
Please note the bureau will only be serving customers by appointments only, customers can make appointments online at bmv.vi.gov or call us at (340) 713-4268 on St. Croix, (340) 774-4268 on St. Thomas, or (340) 776-6262 on St. John.
Director McIntosh would also like to remind the public that all driver’s licenses and identification cards that expires as of March 2020, will be extended for a period of 6 months from the expiration date.
For more information, please feel to contact the BMV at (340) 713-4268 on St. Croix, (340) 774-4268 on St. Thomas, and (340) 776-6262 on St. John or via email at info@bmv.vi.gov.
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- Published in Press Release
Temporary Closure of the Bureau of Motor Vehicles’ St. Thomas Office
U.S. VIRGIN ISLANDS— Director Barbara Jackson-McIntosh would like to inform the motoring public that the Bureau of Motor Vehicles’ (BMV) St. Thomas office will temporarily close from Tuesday, November 17, 2020 to Wednesday November 18, 2020 and will resume normal working hours on Thursday, November 19, 2020 at 8:00 a.m. This closure is necessary so that the BMV can completely sanitize the buildings to ensure that the employees and customers have a safe environment in which to work and conduct business. All customers with appointments for vehicle services or driver’s licenses services will be contacted and rescheduled for later this week.
Director McIntosh apologizes for any inconvenience this may cause. For more information, please feel to contact the BMV at (340) 713-4268 on St. Croix, (340) 774-4268 on St. Thomas, and (340) 776-6262 on St. John or via email at info@bmv.vi.gov.
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- Published in Press Release
Bureau of Motor Vehicles to Open with Limited Services
U.S. VIRGIN ISLANDS— Director Barbara Jackson-McIntosh would like to inform the motoring public that due to the extension of the Stay-at-Home order issued by Governor Albert Bryan Jr.; the bureau will only be serving customers by appointment only. As Governor Bryan has instituted the Stay at Home phase in an effort mitigate the spread of the coronavirus, the Bureau of Motor Vehicles has implemented the following protocols:
- The bureau will only be serving customers by appointments only, Director McIntosh is requesting that customers do not come to the bureau until their appointment time. Customers will receive a reminder via text 30 minutes prior to their appointment and 2 minutes before they are required to come into the offices.
- All driver’s licenses and identification card services have resumed, customers must make an appointment online at bmv.vi.gov. Customers whose appointment was cancelled during the Stay-at Home order, the BMV will contact each customer to reschedule their appointment.
- Director McIntosh is encouraging the motoring public to take advantage of the bureau’s online vehicle registration process. During this period, the bureau will waive the requirement for inspection for any customer that renew their vehicle registration online. If customers need assistance in setting up an account or for technical assistance, please email the bureau at info@bmv.vi.gov. Customers are reminded to contact their insurance agency to email proof of insurance to the bureau at insurance@bmv.vi.gov.
- Inspection will continue to be waived for all private vehicles that are registered online until December 31, 2020. Regardless of the age of the vehicle, all vehicles can be registered online using the BMV E-Servicing system. Commercial vehicles must contact the bureau to make an appointment for inspection.
- All road tests and written test for the learner’s permit are cancelled until further notice.
- All driver’s licenses and identification cards that expires as of March 2020, will be extended for a period of 6 months from the expiration date.
Director McIntosh thanks the community for their understanding during this public health emergency. For more information, please feel to contact the BMV at info@bmv.vi.gov.
For up to date information on COVID-19, the new strain of coronavirus, please visit the Virgin Islands Department of Health’s website at: doh.vi.gov/coronavirus or text COVID19USVI to 88877. #COVID19USVI
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- Published in Press Release
Bureau of Motor Vehicles to temporarily close from August 17 to 28, 2020
U.S. VIRGIN ISLANDS— Director Barbara Jackson-McIntosh would like to inform the motoring public that the Bureau of Motor Vehicles will be temporarily closed to the public from August 17 to 28, 2020.
As Governor Bryan has instituted the Stay at Home phase to mitigate the spread of the coronavirus, the Bureau of Motor Vehicles has implemented the following protocols:
• Director McIntosh is encouraging the motoring public to take advantage of the bureau’s online vehicle registration process. During this period, the bureau will waive the requirement for inspection for any customer that renew their vehicle registration online. If customers need assistance in setting up an account or for technical assistance, please email the bureau at info@bmv.vi.gov.
• Customers who dropped off documents prior to the closure, the BMV’s Customer Service Representatives will contact each customer to arrange payment, the BMV will then mail the document to the customer.
• All road tests and written test for the learner’s permit are cancelled until further notice.
• All driver’s licenses and identification card services are cancelled during this time, the BMV will reschedule each appointment once the BMV reopens.
• All driver’s licenses and identification cards that expires as of May 1, 2020, will be extended for a period of 6 months from the expiration date.
Director McIntosh thanks the community for their understanding during this public health emergency. As the bureau receives additional information, Director McIntosh will update the protocols as necessary. For more information, please feel to contact the BMV at (340) 713-4268 on St. Croix, (340) 774-4268 on St. Thomas, and (340) 776-6262 on St. John.
For up to date information on COVID-19, please visit the Virgin Islands Department of Health’s website at: doh.vi.gov/coronavirus or text COVID19USVI to 88877. #COVID19USVI
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- Published in Press Release
Bureau of Motor Vehicles to Close on July 14, 2020 for Staff Training
U.S. VIRGIN ISLANDS— Director Barbara Jackson-McIntosh would like to inform the motoring public that the Bureau of Motor Vehicles’ (BMV) Offices in each district will be closed on Tuesday, July 14, 2020. The bureau’s employees will be engaged in a mandatory training that will enhance and transform the way the Bureau of Motor Vehicles conducts business.
Director McIntosh apologizes for any inconvenience this may cause. For more information, please feel to contact the BMV at (340) 713-4268 on St. Croix, (340) 774-4268 on St. Thomas, and (340) 776-6262 on St. John or via email at info@bmv.vi.gov.
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- Published in Press Release
Bureau of Motor Vehicles’ St. Croix Office Experiencing Phone Line Disruptions
U.S. VIRGIN ISLANDS— Director Barbara Jackson-McIntosh is advising customers that the Bureau of Motor Vehicles (BMV) in the St. Croix office is currently experiencing phone lines disruptions. VIYA has been contacted and is currently working to troubleshoot the issue.
Director Jackson-McIntosh is encouraging customers who submitted their documents via the drop box system on or before June 26, 2020, to visit the bureau to complete the payment process and retrieve their documents. Due to the disruptions, the BMV’s Customer Service Representatives are unable to notify customers when their documents are completed.
Director McIntosh thanks the community for their understanding during this public health emergency, the BMV will continue to employ innovative ways to ensure that the public is expeditiously served. For more information, please feel to contact the BMV at (340) 713-4268 on St. Croix, (340) 774-4268 on St. Thomas, and (340) 776-6262 on St. John.
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- Published in Press Release
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